RETURNS

For an item to be eligible for return, it must be in the same condition it was received. Since we sell primarily vintage pieces, customers can expect any and all flaws to be descried and pictured in an item's description upon purchase. Any item with wear or tear beyond this is not eligible for return. Please ensure your items are exactly as purchased before submitting a return, as any items in poor condition are not eligible for any form of refund.

All returns and concerns regarding items must be organized and brought to us first before they will be considered.

You must contact us regarding all returns by email at jacksvntg@gmail.com or instagram direct message at @shopcherrycollective before shipping any returns.

Any return without first getting in touch with us will not be accepted.

Any initial and returning shipping costs are entirely covered by the customer. Returns must be shipped to the return address printed on the original label. Please package your item safely to ensure it arrives in the same condition it was received.

Once we receive and approve your eligible return, you will be issued a store credit equal to the amount of the returned item(s). This amount excludes any and all shipping costs paid by the customer.

If you have any other concerns regarding purchases, such as product quality, inaccurate sizing, etc. Please reach out to us so we can resolve any and all concerns.

Although every item is rigorously checked for flaws and measured for sizing, mistakes happen and I am only human! Customer satisfaction is my top priority, and I will always take responsibility and proper action if the mistake was on my end.